THE NEWINGTON LAUNDROMAT’s Privacy Policy
Effective Date: March 9, 2017
Welcome to Newington Laundromat LLC (“The Newington Laundromat”). This is our Privacy Policy ("Privacy Policy"), which we have created to inform you of the types of information that we collect from you. We have also created this Privacy Policy to inform you of how we use that information because we believe in transparency and value your privacy.
We may change or discontinue this Privacy Policy at any time, and we reserve the right to do so. If we change this Privacy Policy, we will also change the Effective Date, which is located at the top of this page. If you continue to use the App after we change the Effective Date, you agree to our change to the Privacy Policy.
This policy also covers our SMS messaging program. Changes to this policy don’t independently establish consent to receive SMS messages or waive applicable legal rights.
Contact Us About Privacy or SMS Messaging
If you have questions about this Privacy Policy or our SMS program, contact The Newington Laundromat:
- Email: newingtonlaundromat@gmail.com
- Phone: (203) 487-2544
You can also reply HELP to an SMS message for assistance or STOP to cancel SMS messages.
What do you collect from me?
We may collect the following personal information from you:
- Any information that you voluntarily submit to the App;
- Your user name, name, email address, phone number, state, city, country, or zip code; and
- Your payment information, which is used to complete a transaction.
For our SMS messaging program, we also collect your mobile number, consent records, messaging preferences, and information you voluntarily provide in text messages.
We collect this information when you provide it through our website, booking application, customer-service interactions, or SMS conversations.
We may also collect the following personally identifiable information from you:
- Your IP address;
- Your geolocation;
- Your use of the App;
- Information stored in cookies, pixel tags, or web beacons; and
- Any other additional analytics data that you voluntarily submit to the App.
How do you use this information?
We use this personal and personally identifiable information to:
- Provide you with the App and its services;
- To communicate with you;
- To troubleshoot problems with the App;
- To complete a transaction that you have initiated;
- To update you on changes to the App; and
- To update you on our services or the services of third parties.
The SMS-specific restrictions below apply regardless of the general uses listed above.
We use the phone number provided for our SMS program only to send requested SMS messages and related service updates.
These messages include customer-support responses, laundry order updates, pickup and delivery coordination, and order-ready notifications.
We use SMS consent records to document your permission and honor your messaging preferences. We use message content to respond to your requests and provide related service support.
We send SMS program messages only after obtaining your consent. This program doesn’t include marketing or promotional messages.
How do you store this information?
The Newington Laundromat stores and processes your personal and personally identifiable information on computers located within the United States. Nothing in this policy waives privacy rights or protections available under applicable law.
We use commercially standard technology to help protect against the unauthorized disclosure of your personal and personally identifiable information, including encryption.
We maintain reasonable administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or sharing of user data.
No method of transmission or storage is completely secure, so we can’t guarantee absolute security. This limitation doesn’t waive your rights or our legal obligations.
Do you share my information with third parties?
The Newington Laundromat doesn’t sell, rent, or share customer data with third parties or affiliates for marketing or promotional purposes.
We don’t sell or share SMS consent or phone numbers with third parties or affiliates for marketing purposes.
We limit service-provider processing to information necessary to deliver services you request, including order administration, payment processing, and requested SMS messages.
We don’t authorize service providers to use this information for their own marketing or unrelated purposes.
SMS consent records aren’t sold or disclosed for independent third-party use. Any processing of these records is limited to administering requested messaging and consent preferences.
Except for this limited service-provider processing, we don’t transfer consumer data to external organizations for any purpose unless strictly required by law.
A request from a government authority doesn’t independently authorize disclosure unless disclosure is legally required.
General customer consent, business affiliations, or changes in business ownership don’t independently authorize additional sharing under this policy.
These restrictions apply throughout this policy and replace the broader sharing permissions in earlier versions.
What can I do to stop the collection of my personal or personally identifiable information?
You can cease The Newington Laundromat’s collection of your personal and personally identifiable information by taking the following steps:
- By adjusting your web browser settings to block or limit cookies, pixel tags, and web beacons; or
- By deleting your Account in accordance with the Terms of Use Agreement.
These steps may limit future collection but don’t necessarily delete information already collected.
You can stop SMS program messages by replying STOP to the number from which you received messages.
Opting out of SMS messages doesn’t automatically delete your account or previously collected information.
For privacy questions or requests concerning your information, email newingtonlaundromat@gmail.com. We may retain records where required by applicable law.
What are my duties when using the App?
You have the duty to:
- Inform The Newington Laundromat or its Licensees of any changes to your personal or personally identifiable information; and
- Protect the security of your username, password, and personal or personally identifiable information.
How to remove Facebook or Google social sign in accounts.
- Log into your account.
- Tap Manage Social Media Logins.
- Select the Social Media Login that you wish to delete.
How to Request Facebook Data Deletion.
In order to have your data deleted, please email support@curbsidelaundries.com.
How to Request Google Data Deletion.
In order to have your data deleted, please email support@curbsidelaundries.com.
How to Request All Data Deletion.
In order to have your data deleted, please email support@curbsidelaundries.com.
You can also contact newingtonlaundromat@gmail.com for assistance with privacy requests concerning information held by The Newington Laundromat.
Your California Privacy Rights
California residents have the right to receive information that identifies any third-party companies or individuals that The Newington Laundromat has shared your personal or personally identifiable information with in the previous calendar year, as well as a description of the categories of personal or personally identifiable information disclosed to that third party. You may obtain this information once a year and free of charge by contacting The Newington Laundromat at newingtonlaundromat@gmail.com.
This section doesn’t authorize sharing prohibited elsewhere in this policy or limit other rights available under applicable law.
The Newington Laundromat Messaging Terms and Conditions
1. Messaging program
The Newington Laundromat provides self-service laundry, wash-and-fold services, and laundry pickup and delivery.
Our messaging program consists of general conversational messaging to answer questions and provide customer support.
Messages may also include laundry order updates, pickup and delivery coordination, and notifications when orders are ready.
This program doesn’t include marketing or promotional messages.
2. Consent and cancellation
We send SMS program messages only after obtaining your consent. Providing a phone number alone doesn’t constitute SMS consent.
Consent isn’t a condition of purchasing laundry services.
You can cancel the SMS service at any time. Text STOP to the phone number from which you received messages.
After you send STOP, we’ll send a text confirming that you’ve unsubscribed. After that confirmation, you won’t receive further SMS program messages from us.
If you want to join again, sign up as you did the first time. We’ll resume SMS program messages after you opt in again.
3. Help and Contact Information
4. Carrier responsibility
Carriers aren’t liable for delayed or undelivered messages.
5. Message frequency and charges
Message frequency varies based on your inquiries, laundry orders, and communication needs.
Message and data rates may apply to messages sent to you from us and messages sent by you to us.
Contact your wireless provider with questions about your text or data plan.
6. Privacy
Our SMS messaging program is covered by this Privacy Policy, including its use restrictions, data-sharing limitations, and safeguards.
For privacy questions or requests to update your information, email newingtonlaundromat@gmail.com.